Welcome to Smoochy

Smoochy is a new way to shop for products for you and your partner to share and enjoy. We put great emphasis on Customer Support and due to our significant growth and in order to solve queries more efficiently and quickly, we have moved to a new and improved online system.

If you have any questions, either before or after purchase, please use the form on this page to contact us. 

What does this mean?

  • We have upgraded our internal Customer Support helpdesk, which will now let us drill down into every query and help resolve it a lot more quickly.
  • We aim to respond to all customer correspondance within two working days.
  • All customer tickets will be dealt with in the order that they are received.
  • Where necessary we will also make outbound calls to resolve tickets.
  • We have now made contacting us a lot easioer by using the Contact form opposite. We no longer use a contact telephone number.

 

We endeavour to provide award winning customer service and work hard to ensure every one of our valued customers are extremely satisfied at all times. 

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